BOSTON, MA, November 2 — Nextlink Internet, recently named Operator of the Year at the WISPA 2021 Awards, selected Reach Mobile to support its launch into consumer mobile service. With a reputation for excellent customer service and a growing footprint of wireless home internet subscribers across the central U.S., Nextlink looks to offer additional value to its primarily rural customer base with wireless connectivity solutions for on-the-go, as well as at home. Leveraging Reach Mobile’s Digital Operator Cloud, Nextlink will launch a fully customized, end-to-end mobile service with low CapEx and rapid time-to-market.
“We made a two-pronged decision to partner with Reach: first, they offer us a one-stop-shop for becoming an MVNO, which gets us to market quickly and efficiently,” says Nextlink CEO, Bill Baker. “Second, the Reach platform allows us to leverage our own regional private network footprint in addition to the Tier-1 national mobile network, which significantly optimizes our mobile service economics. Combining these two capabilities, we feel well-positioned to deliver value to our customers and fuel Nextlink’s long-term growth strategy.”
Nextlink is partnering with Reach to deploy a fully on-brand mobile service that spans the full customer experience of discovery, purchase, fulfilment, billing, invoicing, and support. Reach Central™ will also empower the Nextlink team with centralized customer service, sales and marketing, finance, and analytics capabilities. Nextlink will launch the new mobile service without taxing its own engineering resources, opting instead for a turnkey platform that scales seamlessly with their subscriber growth.
“Nextlink is clearly an innovator in the home and residential internet space, and their forward-thinking led them to add mobile service to their portfolio,” said Reach Mobile CEO, Harjot Saluja. “Reach’s network monetization platform is designed to support multiple networks under-the-hood, which affords private network operators like Nextlink the benefit of turnkey access to the nation’s leading 5G network and seamless offloading to its own towers when available. We believe the model Nextlink is pioneering represents the future of mobile connectivity for consumer, enterprise, and IoT use cases.”
Reach’s Digital Operator Cloud supports MVNO, Failover Internet, Fixed Wireless, VoLTE, and IoT use cases, with the mission to make network monetization simple. The platform also serves broadband providers seeking to migrate their core customer bases off of legacy systems and onto a centralized, cloud-native platform such as Reach Central™.
About Nextlink Internet
Nextlink Internet is a rural-focused provider of high-speed internet and phone services in Texas, Oklahoma, Kansas, Nebraska, Iowa, Illinois, Indiana, Louisiana, Minnesota, South Dakota, Wisconsin, and Wyoming. The company operates a fully IP-based, carrier-class network from core to edge with more than 800 team members working across its 23 field offices to build extensive fiber and wireless infrastructure to serve beyond its current 75,000 customer base. As an active participant in the Federal Communications Commission’s (FCC) programs to close the digital divide, Nextlink is working to rapidly connect hundreds of thousands of additional homes, schools, libraries, and businesses in small communities across 12 states within its expanding service footprint. For more information: nextlinkinternet.com.
About Reach Mobile
Reach Mobile’s best-in-class platform, Digital Operator Cloud, simplifies network monetization by enabling any company to launch services atop wireless, wireline, or hybrid networks in a matter of weeks. Delivering a powerful front-end UX, back office functionality, turnkey network integrations, and a marketplace of 3rd party plug-ins, the platform makes it possible to launch network-based services without a single client-side engineer. Its highly scalable modules for billing, policy, catalog management, data plan management, and layered security can be deployed collectively as a one-stop-shop, as freestanding modules, or via API. Reach is integrated with 45+ mobile operators around the world and supports 5M daily active users and 40M monthly active users. Reach Mobile was recently named “Startup of the Year 2021” in the fifth annual Mobile Breakthrough Awards, and also powers Reach Mobile, a direct-to-consumer mobile service rated #1 on Trustpilot, that serves purpose-driven consumers and businesses.